500+ Five-Star Google Reviews
Great service isn’t something we claim. It’s something our customers say every day. With hundreds of 500 five-star Google reviews and a 4.9-star rating, Climate Works has earned a reputation as one of Ottawa’s most trusted HVAC, plumbing, and water treatment companies.
Read our latest reviews and discover why so many Ottawa homeowners choose Climate Works for their home comfort needs.
Jason LeSage
Climate Works came to my house within 3 hours after I called them when the A/C on my heat pump stopped working. It was a crazy hot day so I was incredibly grateful for their prompt service. They were in and out of here in an hour and fixed my issue very quickly. It is so nice to have A/C again. Thank goodness Climate Works came out quickly so that I didn't have to suffer in a hot house for more than a few short hours. Thanks so much to Ben and Cody for providing such great service.
Phil Kijek
Really enjoy these guys - any time there is a service call, they always send knowledgeable and friendly specialists and know how to work with older homes - just had my unit replaced and it was seamless and also cost-friendly. Thank you Kent, Matt & Cody!
P P
Just had a new heat pump installed. The entire Climate Works team from the salesman Jeff, Manager Jamie to the install team, Cody, Matt and Kent were easy to deal with and dealt with any concerns promptly. We are very pleased with our overall experience with this company.
Trish and Steve Hargrave
Climate Works, has the best team of all the contractors I have worked with. From the Quote, to the fast scheduling , to the actual install. 5 Stars is not high enough for me, I would give them 10!!
KSFK 13
Super professional and fast service. Really appreciate how they made the effort to squeeze me into their schedule.
Shannon Gobey
Just had ClimateWorks replace our rental water heater. They did a great job, answered all my questions, and left everything neat and tidy. Couldn’t be happier!
Emmanouil Skevakis
Highly recommend climate works! They arrived on time to do the scheduled job, they were quick and friendly and cleaned up everything afterwards. Would definitely contact them again for any other needs
Pierre
I called to have a pool heater bypass installed. I had three different conversations with the person the other end of the line with specifics on model number of the heater and what needed to be bypassed. He kept insisting that an assessment call had to be made and it would be $150.00 for that. I felt I had no choice and accepted. The first visit was cancelled because the technician was running late. The second call was scheduled for between 8-11:00. The guy showed up at 7:30 am. He looked at the job, said it would take a couple of hours and that he had to get parts. He then verbally gave me a price. He leaves, saying about 20 minutes and that there is a supply store not far. I get a missed call that I return just after 9:00 am, it’s the tech, he sorry, he had to wait for the store to open to buy parts. He does the job and his price is close to the quote, however his time is 3.5 hours, almost double his estimate. I paid him but called their office, saying I should not have yo pay an hour of time spent waiting for the store to open because he arrived early and before business hours. They tell me that sounds reasonable and that they will call back. Their answer, the price came in at the quote, case closed. The tech provided me with a little paper asking for Google reviews and a barcode link to the site. So here it is, but it is likely not what they wanted my score to be.
Julie Giraldo
We’re a commercial Ottawa-based landlord managing approximately 20 properties, and we’ve been working with Climate Works for many years. Their service has consistently been excellent. The technicians are knowledgeable, responsive, and professional, and we have full confidence in their work across all of our mechanical systems. We’ve also had the pleasure of working closely with their Commercial HVAC Manager, Derrick, for over 10 years. His reliability and expertise have made Climate Works a trusted partner for our portfolio. Highly recommend Climate Works for any commercial HVAC needs.
Terry Murdock
I was very pleased with Climate Works.They are very professional and prompt. The young technician was very polite and knowledgeable. He knew what he was doing and finished the job quickly. I definitely recommend this company.
Pablo Rivera
Spencer came to help us fix a water leakage at our home. He was very professional. I would give him an 11/10. Well done!
Cindy MacMillan
Excellent service as usual!
Ian Smith
Fantastic service Very prompt
kyle
Service department helped my fix a small problem with my furnace the same day I called. I was very appreciative they made the time for me. The technician fixed the issue the same day.
jack kirkland
Highly recommended HVAC and Plumbing services. Quick to the call, competitive pricing, professional team. Jamie is the MAN
Ana Maria F
Great company, showed me the before and after photos and what a difference after a big renovation. Clean, professional and explained the process.
Claire Joseph
Kam, the tecnican, diagnosed the problem that multiple tecnicans, over the last 10 years, couldn't do!!!! I now have a fireplace that is finally working...totally amazing! He also was able to diagnose my non working fireplace remote that has also not worked for years. Parts ordered, and will be here soon!! Thanks SO much!! Lynn J
Tony Charette
There was another company that came to fix the problem but could not figure it out. I called Climate works and they had the problem rectified immediately. They noticed a few other items that needed attention and completed all repairs at a terrific price. Trust me when I tell you that THESE GUYS ARE TERRIFIC!!!
Paul H
great servce
Debbie Mushinski
Our technician Spencer, was very professional. And very focused. He does not waste time and completely
Mario Clement
Very good service plumber was very polite and friendly great job.spencer
Odette Tremblay
Excellent service, as always!!
laure doline
We had amazing service from Spencer, he fixed everything and was really pleasant to work with.
E. Houghton
From site visit to quote to installation to a bit of trouble-shooting with our heat-pump-furnace setup, Climate Works has been prompt and courteous and expert at every stage. Can't recommend them more highly!
Susan P
Great service ty
Brian Kane
Coady & Jaden performed with extreme professionalism. The project went perfect with a quality installation. I would highly recommend Climate Works and their outstanding service personnel. Salesman Jeff Armstrong was also a key component to the success of our project. Well done all!
Suzanne Yelle
The tech is great and knows his stuff. He’s the only reason I deal with this company. The company policy of asking for payment without an invoice to review is something they should change. It’s not right and upsetting. I have to ask for my invoice three times before I finally get it.
Danielle Belisle
Very professional service. Alex was very informative, respectful, conscientious, polite and took the time to explain things to me. They are my number one companyfr9m now on. Thank you.
Mark Limongelli
Great experience with Climate Works - can't say any better. I've worked with many HVAC companies over the years and this came together so well. Scott who sold the job is super professional and creative with the solution needed and the men who did the work were excellent - tidy, polite and extremely diligent with the installation. Definitely would recommend Climate Works for your work. 5 stars.
Lorraine LeBlanc
Excellent service!
Matthew MacDonald
great job as usual. very thorough
Peter Stark
Excellent service - annual checkup of furnace plus adjustments and safety assurances for the fireplace and gas stove.
Linda Seguin
Kamden was punctual, exceptionally pleasant and did a great job! A very knowledgeable young man. We’d be happy to have him service our furnace again next year.
Colleen Ste Marie
This is a great company from the office to the technician. They are all professional friendly and easy to deal with. Diana sorted out my contract very pleasant to deal with. Had my furnace checked by Alex , he does a thorough job very knowledgeable, friendly and professional, I never seemed rushed and he answered all my questions. I highly recommend this company.
nicholas tremblay
Climate Works was professional on time and left my house as clean as it was when they got there. Steve even showed me before and after pictures of my ducts and left me a new furnace filter. They also followed all COVID-19 protocols as required. I couldn’t have asked for a better service. I would absolutely recommend them to anyone looking for duct cleaning or furnace repair. Nick
Catalina A
Great service quick efficient and pleasant. Would definitely recommend
Smart Fox
Alex was very thorough and professional. He replaced a thermostat for our fireplace that was no functioning well. He also completed a thorough maintenance on our furnace correcting an issue with our humidifier.It is rewarding to see a technician taking pride in his/her work which reflex’s extremely well on climate works as a company. Thank you for a job well done.
Mehmood Shaikh
Ben and his colleague came to inspect my plumbing work done by the builder and they were able to evaluate the problem in 2 minutes that the builder has taken months to evaluate Thanks Ben.
T Foley
Always deal with these guys for furnace and AC. Professional, courteous and reasonably priced. Highly recommended
John Little
Super friendly employees. Professionally checked all units and provided very descriptive process in cleaning of the unit heads. We really enjoyed the service call and look forward to the next one!
Andrea Knapp
I have had an incredible experience with Climate Works, from the time they installed our heat pumps to the time they cane to service them and cleaned them. We’ve personally worked with Jeff and Alex, both of them very knowledgeable and responsive. Reasonably priced as well!
DoctorPaterson
I continue to be delighted with the excellent service I get from Climate Works Ottawa team. This time Mat and Nate did a superb job, and Jaimie is, as always, a delight to deal with in getting people to my home very promptly. Thank you again guys. (September 2025) ------------------------ Once again, as always, wonderful service from Climate Works. Alex is a true gem. Highly amiable, very helpful, professional, expert knowledge, great listening skill and gives excellent guidance and instruction. We are very satisfied with products we have received from Climate Works and the tremendous support from them all: Alex here on site this and other times, Jamie always knocks down the roadblocks, and Jeff for helping us onto this path. Thank you all...
Larry Taylor
Just had my boiler inspected and repaired. The service tech’s name was Alex from Climate Works in Richmond Ontario. He was friendly and professional . After the service call he explained in detail with language I could understand the work he had done . I would rate my experience as a 10/10 for customer satisfaction . Cheers Larry
Anna Comerton
Technician blew through a stop sign in my neighbourhood to cut through and avoid a main road this morning without even looking to see if a pedestrian was crossing. Same intersection I and many parents cross to take our kids to the school bus.
Penny Campbell
Great service , great communication and information. Really appreciated the whole service. Thank you.
Amy McEwing
Excellent work by the very knowledgeable technicians. Everything done quickly and well. Very good information on setup and day to day use of the unit. Everything working well to date.
Stella Schouten
Great service from Ben! He installed our toilet and sink and did a good cleanup, before showing us his work. Very professional service. Highly recommend!
George Thorne
Climate Works has always done amazing work for us. Shout out to Alex who not only fixes problems, he leaves us with very useful tips and suggestions to avoid future problems.
ChillMedia TV
Outstanding customer service from booking the appointment to getting the work done, Ben was very friendly, courteous and very knowledgeable about know how to locate the source of the problem since it wasn’t evident or visible of where the leak was coming from, he was able to pin point it and provided the necessary info and closed off the valve to avoid from water seeping into other areas. ClimateWorks was awesome in the time when you need them. Didn’t know this until I researched them a they do it all from Plumbing, HVAC, Duct Cleaning, Maintenance and Repair Gas and Oil furnaces and AC / Heat pump units.
Jasvinder Jassal
Exceptional service, Ben Introduced himself and stated what he’s here to do and went right to work. Very polite and professional knew exactly where to look and tested to make sure he saw and confirmed exactly where the leak was and the extent of the damage.
Richard Ferland
The crew came to my home this morning and were very efficient and kind. They left the place clean and all the equipment is working properly.
HP
We had a couple of plumbing issues at home that were caused by a toilet bidet leak and they were fixed to our fullest satisfaction. Two friendly and professional personalities namely Josh and Kent took care of the problem without much fuss and it was truly a pleasure deal with them. Will recommend Climate Works without any reservation and hesitation.
Dave Beardsley
They did a great job!
Chris Fliesser
Installation technicians were very kind and professional. Got a moovair heat pump installed. Would highly recommend installers. Alex was extremely knowledgeable and kind!!
Lynder81
I should have posted earlier. We purchased a new furnace from them last fall. They went above and beyond to make sure it was right. The company we used 20 years ago installed the ducts incorrectly, they fixed the issue and now the ducts work the way they should and when the AC is on the house feels so fresh. We will most likely purchase an AC from them when it's time. So because of their expertise not only our furnace worked great but our AC too. Thanks for the great service.
Johnnies Mama
Alex was awesome. He fixed the problem for far less than I was expecting. He did a great job. I would us climate works again in a second
Lori Bumstead-Clarke
Crew showed up on time, were very respectful of our property, had to work in rain and sweltering humidity, and did not leave until the job was done completely. Cody and team answered any questions we had, and did a thorough walk-through of the equipment and thermostat. Would highly recommend ClimateWorks!
Allison C
Climate Works did a great job diagnosing and fixing our air conditioner and furnace. Alex was amazing- top notch! I learned so much from Alex, he took the time to explain the yearly maintenance requirememts, what he was fixing and how our new thermostat works. Highly recommend!
Maury
I recently used Climate Works for both plumbing and Duct cleaning. I was given a small window for both services and they arrived right on time. Both services were very efficient and of good quality. All the employees were very courteous and professional. The Duct cleaners Cameron and John were particularly courteous and helpful.
Angie Danis
Great experience
Steve De la roche
Great service, on-time and on budget. Highly recommend!!!
Dana McPhail
We just had all of our ducts cleaned and sanitized. Cameron was absolutely fantastic and so professional. He explained what he was doing, and he asked us throughout the process if we had any questions. I would highly recommend this company for duct cleaning and whatever other services they offer, as Cameron is one of the nicest and most thorough contractors that have come in our home to do work in quite a while! Thank you Cameron, and Climateworks!!
Stephen Sandiford
Great and timely service.
Frida Plourde
June 2023-Alex visited to maintain our AC and Furnace today. Amazing service, professional and great quality of work. Alex is great at educating homeowners about our AC and furnace so that we maintain our systems optimally.
Elva Mitchell
Wow! Cameron was very personable and efficient. He took the time to explain the process before starting and checked during the process in case we had any questions. It is nice to have had a professional, local company.
Richard Killeen
My heat pump broke down recently. Alex from Climate Works came over to remedy the situation. As always, he was punctual, friendly, professional and very knowledgeable. Thank you Alex for all the great work once again!
Carly Nadon
Highly recommend! What great service.
Alex G
Fantastic Alex is a gem He always goes above and beyond and I'm always so happy with his work Pleasant and very meticulous Today he had to decrease my AC unit And resecure my thermostat to wall I'm sorry Alex lol
Matt Drury
Always knowledgeable and helpful - have never had a bad experience working with them. Alex was fantastic as usual. Thanks for providing exceptional service!
Mohammad alkalef
Cam .b Thank you so much his professional And he's very good guy
Judy ApSimon-Moffatt
2021-James showed up on time, was very polite, clean and professional! Great service! Since 2022 Alex has been servicing our furnace. He is always on time, friendly, clean, professional, does the work quickly and efficiently and does a thorough job. He explains everything that he does and why it needs to be done. We are thankful to have him come look after our furnace and A/C. All that and he loves dogs! 😁.
Tushar Shakya
Had my dryer vent cleaned. Excellent service and the best price in the city as well.
Kim Giron
Curtis is amazing. He is professional, listens and investigates. He was not scared to dig in the snow to see what was happening with the sump pump pipes drainage outside. Ive had quite a few companies come check and he was the first to look further into the problem and made no assumptions.
Kevin Bekkers
We have used climate works for many years. They have been great to show up on time and the work has been excellent. Recently we had Cameron clean four of our properties duct cleaning and were extremely happy. Polite and left the properties very clean. Thanks for looking after us.
mark teeter
Very nice, very professional, and competitive price. Would highly recommend and plan to have them back when needed.
Kaitlyn Good
I had an amazing experience with Climate Works Heating, Cooling & Plumbing! Their team was professional, knowledgeable, and arrived on time. They quickly diagnosed and fixed my HVAC issue, explaining everything clearly along the way. The pricing was fair, and the quality of work was top-notch. It’s great to find a company that truly cares about its customers. I highly recommend them for both residential and commercial HVAC needs!
Joe Martino
Requested maintenance today for the furnace they installed a couple of years ago. Very prompt service and quality... the technician Alex was on time , very knowledgeable and efficient. Highly recommend
John Treble
These guys do quality work. I've used them for 10+ years (installation and maintenance). 5/5 stars. UPDATE: Jan. 11, 2022: ClimateWorks just finished replacing an air handling unit (AHU) in my home. It was a very tricky install in a very confined space. Troubleshooting an acoustic problem with the unit was extremely difficult but ClimateWorks persisted until a solution was found. Outstanding service. Again, 5/5 stars. UPDATE: Feb. 19, 2025: ClimateWorks just completed an emergency service on my Lennox furnace last night (Kent Raymond). Terrific work. Thanks to Kent and all those who worked on getting us back up and running. Outstanding. Again, 5/5 stars.
Paul Robillard
Great, timely emergency service.
Amal Saikaley
We got Climate Works Heating and Cooling to come to our house to clean our ducts. They sent Cam B to do the job and he was amazing. He explained what the process was going to be every step of the way. He was polite, professional and very respectful of our home belongings while he moved around the house to get the job done. I highly recommend this company and Cam for any work needed in your home.
Carole Leclerc
Thanks for the great service fixing our water heater and getting the pilot light going again.
Pierre Faubert
Kent is awesome! He takes time to explain things and he is personable and knowledgeable. I am so impressed!
Dawn Belanger
We just had our ducts cleaned by Climate Works today. The young man Cameron, who showed up at our door was kind and courteous. He communicated well every step of the process and answered any questions we had. He did a really good job cleaning our ducts and making sure they were done right. Considering today’s work force, I was very impressed! I highly recommend this company and it was a pleasant experience!
Adrien F
I'm very happy and impressed by how smooth the entire process for duct and dryer vent cleaning went. From the initial request on their website, Maya responded within a day with some follow-up questions and provided an estimate on the cost. Maya has been extremely responsive from start to finish. Cameron completed the duct and dryer vent cleanings. An automated text message is sent indicating he was on his way. Cameron showed up on time and was transparent about what he will be doing and how work will be done. Cameron was friendly and takes care on his work. The invoice was exactly as discussed with Maya and the entire process was smooth. The air quality in the home is now much lighter and not a musty. There is definitely an improvement after the cleaning was done. Thank you Maya and Cameron!
Manuela Gago
Cameron Beresford one of the best workers I have met...very nice young man...the work was done professionally and on time..kudos
J-BIRD
On time, efficient, friendly, clean and completed a big job overhaul in 1 long day. Only knock is they missed out on my good coffee before they cut the water off 😉
Stuart MacKay (Stu)
There is only 5-star praise I can post about the end to end staff at ClimateWorks. From the sales experience with Jeff who was very open, clear, and honest and never once left us feeling pressured. To the planning phase with Jamie who presented the various install/retrofit options and was clear explaining potential installation challenges that may occur. To the installation phase with Ryan and Rob who were incredibly professional and ensured that none of the potential risks and damages that Jamie had cautioned about occurred. They replaced our furnace and AC, and replaced the venting through a finished basement without any damage. They ensured that matts were laid down from door to furnace and left without as much as a spec of dust behind. By contrast, we had met also engaged with 2 other reputable HVAC companies besides with ClimateWorks and the others we felt entirely like we were purchasing a used car from slimy curb-sider. The entire staff at ClimateWorks understand the importance of customer service and professionalism while performing 1st class service. They have done our HRV, cleaned our heating ducts, and now replaced our heating and AC - ClimateWorks seems unique in the vetting process of their staff as everyone we've dealt with has the same level of quality and professionalism with dealing with customers. I would highly recommend them to anyone and happy to provide offline comments to anyone that wants to reach out to me.
Tre Bach
Installers did a great job! Special mention to Cody. All are very polite and professional. I will call this company again for future heating works.
Kathleen Capson
Had our ducts cleaned this morning and we’re super impressed with Cameron and Shawn. They were on time, respectful of our home, accurate to their time estimate, and did a great job. I would absolutely recommend this company and will use them again.
Joanne Rodgers
Amazing local business. Reached out to have my rooftop unit fixed at my business because the heat wasn’t working and needed a new part (heat exchanger). They were really easy to deal with over the phone and through email. They booked me within 2 days to have the work done which was amazing considering the cold weather coming. Super happy with the nice guy who came and the work he did. I will use these guys again!!!!
Craig Irwin
Climate Works sent Alex to replace my thermostat. Alex is extremely knowledgeable, professional, and a nice person. I recommend Climate Works and I highly recommended Alex.
D Y
I have been working with Climateworks for 4 years. Professional service with professional people. You can trust them! Their staff are very knowledgeable and friendly. Keep it up Climateworks! Danny
cmason111
Excellent service. Professional and helpful.
Kevin Sauve
The technician was very knowledgeable and serviced my home in a completely professional manner.
Anne Valenti
I was very happy with the professionalism of Cameron who came to clean my ducts. He explained the process clearly and was an extremely polite young man. He did the job well and did not leave any mess at all. If you are looking to get your ducts cleaned, I recommend using Climate Works.
Rhonda Cybulski
Called Climate Works for a duct cleaning quote and the price was very good. Sean did an excellent job and was very professional. Thank you We are very pleased with the service from Climate Works. Thank you Maya for checking into the warranty and Kent for the excellent work and information on keeping everything working efficiently. Rhonda Cybulskie
Christopher Armstrong
I have been using climate works for years for all my projects and am always very pleased with the professional work for the office staff and especially with the guys they send to my jobs I highly recommend
Sophie Lafontaine
Amazing service ……. Had to call for emergency service call ….. booked me in within 2 hrs. Service technician was very knowledgeable, professional and took the time to answer all my questions.
Marianne Dupont
The installation crew were very good; respectful of our tenant's premises, took care to keep it clean. We appreciate the good advice from the sales person also.
Judy Makin
I am completely satisfied with the maintenance services I received today from Climate Works. The technician was Alex and he took extra time to diagnose the air quality problem and to educate me regarding how best to utilize my Ecobee smart thermostat and HRV to balance the humidity levels throughout the year. He also cleaned the furnace and discovered a blockage, that he removed. Thank you for your thorough and knowledgeable service!
Peter Hillier
I had the pleasure of having Sean from Climate Works clean my ducts today, and I couldn't be more impressed! Sean was incredibly professional, knowledgeable, and thorough throughout the entire process. He took the time to explain everything he was doing and made sure my home was left spotless after the job was done. I even made him breakfast. The quality of his work was outstanding—my HVAC system is running more efficiently, and I can already feel the improvement in air quality. If you're looking for a duct cleaner who goes above and beyond, I highly recommend Sean. You won't be disappointed!
Randah McKinnie
Alex was incredibly helpful and positive. He did a great job and was also able to come on short notice to help me out of a bind.
Bob Reid
We were very pleased with the prompt and efficient service we received from Climate Works. Jeff, came to our home to discuss our furnace needs. He was well informed and gave us good suggestions and advice. Cody and Kent came to install our new furnace. They were polite and professional. We would highly recommend Climate Works for all of your heating and cooling requirements.
Margaret Tannahill Wade
Climate Works' excellent customer service exceeded my expectations. Always responsive, collaborative, caring in communications. Expertise in installation and follow up is impressive, and fair, reasonable pricing can't be beat. They installed our heat pump through the Greener Homes program, did the paperwork, guided us through the process and made it all happen. Shout out to Jeff - thank you so much!
Howie
Climate Works is a Winner in ever way. From their telephone assistance (Thanks Maya) to their exceptional installation work, (Thanks Greg). I highly recommend Climate Works. Cheers! Howie
Monika Christal Geppert
Excellent knowledge, support and communication! After a serious flood at my home and sensitive timing to execute HVAC and furnace replacement, the Team at Climate Works provided strong workmanship and peace of mind. I couldn’t ask for better service and absolutely recommend.
Lee Disip
Fast reliable and knowledgeable. Excellent service. Thank You
Marc Wilson
Alex is one of Climate Works' ace technicians. He is a delight: knowledgeable, always on-time, thorough, and an excellent communicator. I have dealt with Climate Works since 2015 when they replaced our oil heating furnace with an Air Source Heat Pump/Propane Furnace system. They have been consistently reliable, professional and responsive. I recommend them without reservation.
Daniel & Jenn
Amazing, friendly service. I would highly recommend them to anyone.
Sandy Affleck
The guy that came was abrupt and rude. Implied our house is dirty although being disorganized due the recently moving in. Our floors and everything is clean. Bad service.
Michael Hartling
Excellent, start to finish. Alex & Kent were professional, competent, well informed and above all, helpful. Every approach and solution kept what was best for us top of mind. AND they help us better understand our HVAC system. Thanks guys.
Michael Byron
In all of my 70 years I have never seen a more professional installation done in a timely manner. Our two installers were courteous and would be welcome in anyone’s home. A job very well done deserving of a rating of A plus plus. Thanks guys Michael and Phyllis Byron. I had occasion to call Climate Works again because my 14 year old air conditioner wasn’t working properly. The problem was diagnosed and repaired in 15 minutes. Once again this technician was friendly and knowledgeable. Another excellent job well done and in a timely manner. Another job worthy of an A plus plus rating. Thanks again Michael & Phyllis Byron
Kars Winters
Recent top notch install of a heat pump replacing an old geothermal system and oil-fired backup. From Maya in the front office, to the sales team and finally install crew led by Cody, all was professionally handled and efficiently installed. Very neat work by the team and completed in less than a day and a half. Highly recommend.
Dan Moffet
Response to my non-urgent service request was quick, Alex was very thorough checking my Ecobee settings, making some adjustments as he went. He explained everything, including the "Why" of what to do. He also checked our system to make sure it was working as intended, giving tips on what we should do as homeowners. (He also laughed at my jokes!). His tutorial was so good, I suggested he should write a users guide on how to set and operate a Moovair heat pump with an Ecobee control. (separately, ghe owners manuals for each are really poor.) Thanks, Alex! Six stars!
Jim Kontogiannis
Fantastic service! Technician was knowledgeable, thorough, very polite and courteous! Thank you!
Vladimir Kirnishni
I have been using Climate Works services for many years. Very reliable company. Just recently, I needed a service on my HRV system. Alex, their service technician, did an excellent job, not just resolving the original issue, but also suggesting and implementing an improvement for my humidifier. Very professional, and extremely knowledgeable.
Ye Zhu
Good services, nice guys.
Lucie Godro
Amazing service for the duct cleaning and dryer vent cleaning by Sean and Sean ! Very professional
Paul R
Professional and reasonably priced. Thanks again !
Johanna Wright
Climate works is the best. We did a duct cleaning. Punctual, thorough, and kind. Sean the best of the best. There is nothing better. He was the duct technician and he went through everything in detail. Ensured everything was correct and that he answered all my questions. Better than my expectations Maya is wonderful. She helped securing an appointment. She went over in detail of pricing and what to do expect
Jeff Davis
Big thank you to Scott, Kent and the crew for excellent service in getting my air conditioner replaced. Had the new unit up and running within 48 hours of call. Very impressed with the quick service and professionalism of the entire Climate Works team.
Eric Gilmour
Very pleased with Climate Works, they installed a 4 head multi-split heat pump for me. It was a difficult install (I was particular about what I wanted) but the team handled it and did a really good job, everything was installed cleanly and professionally. All the ducting, wiring, tubing etc was tight and cleanly organized, and the breakers were appropriately labeled. The team walked me through the system once it was installed and made sure I understood everything. The team took good care of my house the two days they were here, leaving it clean and tidy even in the evening between work days.
Dave Dobson
Great maintenance service from Alex on my heat pump. He offered lots of tips on keeping the system performing well and running smoothly.
P S
I highly recommend Climate Works Heating, Cooling and Plumbing. We had a heat pump , transformer for the humidifier, and HRV installed; and Alex recently did some stellar follow-up work. He finished the job outside in wet, windy less-than-ideal conditions. No complaints, just got it done, and very well. Thanks also to Matt for coming by to help with that exterior work. Alex did what needed to be done inside, very neatly installing the HRV controller upstairs, and he was very particular about leaving everything clean and tidy. I was impressed with his professionalism. We were treated well by this company.
Sonia Zouari
Amazing experience! I highly recommend them. Expert, professional and amazing client Service. Big Shout out to Scott and Alex! Thank you wholeheartedly
Lynda Zogalo
The workman was very efficient and solicitous to our needs. I would highly recommend this company's workmanship and professionalism!
Chantal MacDonald
This was our second time using Power Vac for dryer vent cleaning and the service was once again, fantastic. Quick appointment, great pricing, punctual arrival, friendly and professional. We have also used them for duct cleaning. Great service every time.
Anne Nicol
We use Climate Works all the time! Recently Alex came to have a look at our a/c unit that was making noise. He fixed the problem gave us very sound advice on proper filters and how to efficiently keep our home cool on those hot summer days. Excellent service and quality work all the time, every time. Thanks Climate Works
Sarah Neale
Alex was extremely friendly and informative, he was able to fix our AC problem very quickly, then walked us through everything we needed to know about the HVAC system in the house we just moved into. That guy deserves a raise!
CLaUDeLle marcheterre
Excellent service and very professional
Tom Donnelly
Great service from Alex @ Climate Works
Darlene DeGravina
Great work done quickly by a friendly rep. And the office was great to deal with. Thanks!
Douglas McPherson
Alex was a very positive, helpful and pro-active technician who quickly diagnosed and corrected a number of faults. My furnace is working great now and he offered many useful tips to extend its life and improve its efficiency! I highly recommend Alex from Climate Works.
Peter
Climate Works installed a heat pump and hot water tank for us. We were very happy with the work. They arrived promptly, and the work done was neat and tidy. They explained the operation of the new system clearly and fully. We would recommend them.
Ellen Cooke
What a blessing Climate Works is. We just bought a house and needed the ducts cleaned asap. They got us an appointment very quickly and showed up on time. Sean ( hope I spelled it correctly) was very knowledgeable and professional in completing the task at hand. He had his work cut out for him as this 35 year old house had never had the ducts cleaned before and we were dealing with dead mice. What a smell!!! After Sean had finished the job he showed me the before and after pictures. I could not believe the difference!!!! The ducts looked brand new. The odor was gone completely!!! Thank you Climate Works for a job well done!
Janos Nagy
Very professional,clean,on time! Very satisfied. Recommend to anyone who needs duct cleaning.
Anne Prowse
Alex was very knowledgeable, thorough and personable in servicing our boiler. He took the time to explain the system and what he was doing to maintain it. We would highly recommend him.
Whitney Fox
I have been a Climate Works client for approximately 10 years. Climate Works has reliably helped me with my house from a massive renovation several years ago to today. They manage all our heating and air conditioning issues, heated driveway, gas fittings for outside fire pit and barbecue and also they have an excellent plumber. I really depend on this company and they have never failed to service our home in a professional, timely, and most importantly, competent manner. It’s a very well run business and I give it my highest recommendation.
Paul Carroll
Alex, my service tech, went the extra mile to diagnose and fix my boiler issue.
Carolyn Raicevic
Polite, very knowledgeable and efficient repair technicians from this company! Thanks to Alex, we are now enjoying our new heat pump to the fullest. Thank you!
Keith Carlson
We’ve had two installation teams do furnace upgrades and they’ve been excellent. Courteous, knowledgeable responsive, made sure we were 100% satisfied. Excellent worksmanahip.
Barbara Dwyer
Excellent service call provided by Alex today! Knowledgeable and price conscious while giving respect to our home comfort environment. We have used Climate Works for years, and we were particularly impressed by Alex!
Jocelyn Kula
I have used ClimateWorks for heating and cooling support for over 3 years now and have always consistently had excellent service. Their technicians are highly courteous, professional and are clearly well trained experts. Service pricing is on par with local competitors.
martin laramee
Great services, quick and honest
Frank Butara
Alex did an outstanding job looking after my heating needs. He maintained my furnace and even fixed my fireplace, which had issues starting, all at a reasonable cost. I can tell you this: Climate Works will be my HVAC company moving forward. Thanks for the great work!
Lisa Woodley
My furnace was condemned after a flood and I found Climateworks through my insurance. I've been very happy with the referral. When deciding on the options, Scott gave prompt, thorough, knowledgeable and patient answers to all my questions. On installation day I was impressed with the cheerful, professional, efficient and helpful installation crew of Derek, Cody, Jaden and Kent. It's evident they work well together and enjoy their jobs, inspiring confidence and making it easily the best experience I've had with an HVAC co.
Theresa Hillier
We recently experienced exceptional service from Climate Works for our duct cleaning. Service technician Sean stood out with his punctuality, knowledge and patience in explaining the process , ensuring we were comfortable and informed throughout. We highly recommend Climate Works and especially Sean for anyone looking for top-notch duct cleaning services .
Carol Mason
Climateworks was excellent to deal with for our duct cleaning. Very efficient and communicated well. Highly recommend.
Andrew Wedgwood
Very good experience. Sales folks followed up regularly but without any sort of pressure. The installers were very approachable, polite, and helpful. Overall the job was very well done
Courtney Rose
Great service. On time, friendly, professional and helpful. Would use again and highly recommend.
salem alam
I had two jobs done today, furnace/AC maintenance check and duct cleaning. The hvac service Tech was here first and did an excellent job and provided many helpful tips to keep my furnace/AC units running at their best. He was vey professional and knowledgeable. The duct cleaning tech was here after him but was early. He did a great job but 2 issues I noticed are 1. the large cleaning hose was laid through the house without any protective covers under it. 2. After he left i inspected what was supposed to be a new furnace filter but turned out to be one of my older used filters I had left on the side to take out to the trash. Otherwise all went well.
James Clugston
Two years ago I gave this company a very good review for work well done. However, now two years later I've a different story to tell. I called to find out about getting some more HVAC work done in our house and was asked to send my request in an email to two CW employees describing the work I would like done. To my surprise, no one replied so I sent two follow-ups, again no reply, not even an acknowledgement of any of my letters. Perhaps company philosophy or owner has changed? One week, and no response from them. Unfortunately, I can no longer recommend using this company and I would suggest looking elsewhere for responsive, professional HVAC work. (Addendum: And even after they have no doubt read this negative review, no one has reached out or made contact. Not my idea of good business practice). Here is one good client lost.
Chandrakanta Rana
We had done our gas pipe and gas range installation couple of years back. The gas pipe and range installation was done alright. However, on a recent inspection it was found that anti-tip is not installed in the gas range. I called the climate works guy multiple times, left voice messages and texted them. These guys are complete unprofessional. It was their responsibility to install the anti-tip bracket which came along with the gas range. I will never avail their service again.
silvia whelehan
I had a bathroom pipe burst. When I called Climate Works they were very helpful and promptly booked an appointment. Chris came to our house and he was very knowledgeable and professional and fixed the issues and answered all our question. Would highly recommend this company
Jim Carr
Tech was 100% knowledgeable, professional, informative. The time he spent here was efficient. 100% would recommend this company on the future and recommend to anyone asking for a furnace or AC company.
Jim Robinson
Exactly the service you hope to receive. On time. Professional. Worked quickly. Explained everything. Super friendly. Couldn't be happier.
Darrin L. Clayton
Spoke with Jeff about what we needed. Derek and his team did the install. Climate works installed heat pumps at my son's house and our house. Professional, timely. Have recommended them on many occasions.
Dave Coull
The guys that came and did the install were friendly, polite and professional. I highly recommend them!!!
Derek Williams
Great work at a great price. Very informative, appreciate the service
Don Hamilton
We've had a cold climate air source heat pump installed by Climate Works. They've done excellent work, were responsive to our needs, and have provided very good customer service.
SLC Contracting
Update, so we had our differences during covid, however there service is back on track and We are very impressed by the positive changes and are satisfied with there product and service
Keith Carlson
Had Gas furnace replaced with an air source heat pump. They respected my special requests and i feel it was good quo
James M
We had Climate works complete our entire hvac/propane services and it was outstanding dealing with them, they arrive on schedule, Tim in the office always would notify us of any appointments and the workmanship was outstanding!! Wouldn’t look any further for a hvac company!
Steve West
I recommend this company. We wanted a heat pump for a loft area in our house, after several quotes from other companies, I chose climate works. Sales person listened to what we needed, gave us good advice and options, perfect. Installation was efficient and quick. Had a small issue with one function on the heat pump after the install, called them, again it was handled professionally. They sent a service tech out, Alex, he was excellent. Very knowledgeable about the system, fixed the issue with ease. On top of that he went the extra mile to look at our existing furnace and AC unit and again gave great advice on how best to maintain and use them to the fullest. This is obviously a well run company, every person we made contact with did a fantastic job.
Colin Dixon
My furnace keep blowing the 3 amp fuse, Alex arrived and took a couple of hours trying to find the cause which he did, he never gave up until he found the root of the problem. He was extremely professional and explained each step he was taking in detail. Alex also provided me some valuable information on air filters for my furnace which was much appreciated. The cost was very fair and I would not hesitate to use them again and recommend them to anyone needing HVAC services.
Andrew Low
I absolutely cannot recommend using Climate Works. I got a quote from Climate Works to replace our old AC and furnace with a heat pump and furnace in March of 2022, and placed a deposit shortly after. The install didn't end up happening until August of 2022, despite the fact they told us the install would be about a month out. I understand that supply chain issues were happening and often still are. However, their communication in the months between getting the deposit and actually installing the equipment was non-existent, which is unacceptable. We started having issues with the heat pump in October of 2022 - it sometimes wouldn't turn on when the thermostat called for heat. Since October they've had techs out 8 times to try and fix it, but the problems have only gotten worse. Heating mode on the heat pump is completely broken, so we ended up unable to use the heat pump for almost the entirety of winter. Every time a tech came to try to solve the problem I was told someone would be in touch soon. This was never the case. I often waited weeks, and then had to follow up with them several times to get them to come out again. If not for the fact that the heat pump is under warranty with them, I would have turned to another company long ago. After the 8th failed attempt from them at fixing the heat pump, they agreed to replace it. That was over 6 weeks ago and I haven't heard anything further. I have gotten no response when calling or emailing them to try to get an update, so as far as I can tell I'm going to be stuck with a broken heat pump indefinitely. If you like having equipment installed that doesn't work and can't be fixed, having to follow up several times to get a simple service appointment, and generally being ignored, I highly recommend Climate Works. Otherwise, stay away.
Shannon Rawlings
Highly recommend!
Neil McDermid
Very thorough service.
Odette Tremblay
Alex was awesome!! Great service!! Then Sean cleaned the ducts-Awesome as well!!
Amy Cannon
ClimateWorks did an amazing job on our vent cleaning. Sean, the technician was so professional and polite, we don’t have enough good things to say about him. We will definitely be using them again for their services.
Josiah Fogarty
Alex did a great job in tracking down the issue with our heating. Extremely helpful 👍
Steven Blanchard
We were very happy with Derek/Ollie’s knowledgeable and professional approach to their job. The answered our questions and concerns confidently. These two gentlemen are truly an asset to Climate works. Steve.
Calin Calina
It was a no show, called in the morning to confirm that someone will be coming due to the snow, left message, waited at home to no avail. To this day have not received a call back to my voicemail.
john prazak
Alex was super friendly and helpful, did a great job!
sabrina mehes
Two days before Christmas our heating system let us down. We called Climate Works and they attended our residence immediately. After assessing the situation the company was able get us the parts very quickly even during the Christmas holidays. Alex was our tech on site and completed the work in a timely, diligent and professional manner. I highly recommend Climate Works and Alex for all of your HVAC needs.
Elise
Climate Works has serviced our domestic hot water, heating, and cooling system for many years. Last Saturday, a circulator pump began to leak in our domestic hot water system. We left a message for Climate Works and Monday morning they called to confirm that a technician would arrive that afternoon. Alex arrived at 2, diagnosed the problem, went to get the new pump and had it installed in a new and improved configuration by 7 p.m. He worked quickly and steadily to get the job done in a single afternoon, working into the evening to complete the task. A job well done as always.
Shane Clark
Cody and Matt did a great job with my power vented water tank installation. They were pleasant, professional and answered any questions I had. I would strongly recommend them to anyone who needs HVAC service. And they are definitely an asset to their company well done ladz.
David Ryall
Service technician was on time curtious and clean. Very knowledgable about the issues. Very happy with the outcome.
Marc Beaudry
Excellent work
Kris Reid
We have an in floor radiant heat hydronic system with several lines that were not flowing... now they are!
Taylor Brown
Great experience! Would highly recommend Climate Works!
Valerie Robertson
Great technician. Seemed thorough, helpful and polite. Thankyou
Vicki Iverson
I booked them to install a new humidifier. When they got here they said ordering new parts for the existing one would be cheaper. They helped me find the parts online and walked me through the installation process, and saved me a bunch of money. I was already a repeat customer and will continue to use them 100%.
Blair Hammond
Friendly staff member arrived who was very professional.
Eric Leblanc
If you're in the market for cold-climate heat pumps, these guys are pretty much your only solid option in Ottawa right now, in my opinion. Very knowledgeable about the tech, available options, grants and loan programs, and doing a good install.
Bill Dempster
Climate Works was amazing this morning - overdue maintenance for HVAC and sump pump was professional, timely and awesome. Thanks team!
Caspscog #1
Punctual , courteous and knows what they’re doing. .
Bill Wiseman
Excellent service - thank you very much!
S. S.
So many telemarketers give Duct Cleaning a bad name. I was very worried finding a company and Climate Works seemed to come highly recommended so we booked an appointment. It could not have gone any better. The service we received from Maya at the office and Nick our technician was simply phenomenal. They more than delivered on what we asked, on time and always quick to get back to us when emailing questions and service was professional, clean and friendly. I highly recommend this company and will be using them again!
Anshuman Srivastava
Excellent service, excellent price and very friendly and professional staff. Would recommend 100% even though there was only a thin layer of dust in the vents I could still notice a difference in the air quality by the end
Fred Flintstone
Ongoing AC unit noise issues for 2 Summers. Intermittent problem has been difficult to diagnose. Climate Works has shown up every times under warranty.
Tony Lyons
Excellent professional and courteous service.
Douglas LaRocque
The technicians were curtious, professional and were glad to knowledgeably answer all my questions.
Susan Szalai
Technician showed up right on time and was very pleasant and professional.
Marc Bourget
Always a pleasure having Tech Alex, attend to my home. Weather is a simple cleaning or diagnosing a problem he goes above and beyond. Punctual, explains things well, not in a rush, derailed and thorough. Alway a great experience with Alex.
Dan Darlene
Alex was very informative and helpful. Explained everything in detail. Very personable. Would highly recommend.
T G
We were very impressed with the installation of a ductless AC unit in our house. Derek and Jaden were friendly and polite and arrived on time. They were organized and efficient during every step of the job. They protected our hardwood floor with padding and left all areas spotlessly clean. Everything was explained to us. Highly recommend this company and these employees. Thank you for the excellent service!
gord lee
Called due to problems with my shut off valves .Chris came and replaced them and also replaced my main water valve into the house . Professional, courteous and did a great job .highly recommended.
J Hick
Very good service will use them in the future and can recommend them.
Samantha Ferguson
Duct cleaning Service 👌🏽 Over and beyond.
Sean Johnston
Alex came out to our place and was quickly able to diagnose the issue. Very knowledgeable and professional. Highly recommended!
John H
More than satisfied with the work - from start to finish. Reliable, very professional, thorough and attentive to detail, and most courteous.
Breanne Lyng
Local, quick, knowledgeable staff.
Jonn Tailleur
Climate Works booked my appointment at between 11:00 and 11:30 am. That's amazing. All other comp. and service try to book between 8:00 am and 4:00 pm. Then I need to take the hole day off just to be there when they show up. THANK YOU CLIMATE WORKS. Alix called 1/2 hour early and showed up right away. He was a good problem solver and fixed my furnace issues. I would hire him and Climate Works again. Jonn
Susan Tutton
Great service from the start from Tim to Alex the technician. Fast appointment from Tim booking the appointment. Alex was excellent on explaining how everything works with the HVAC and Nest controls. He checked the filters in the HVAC and show me the dirt from them and made sure it was working properly. He went out of his way to make sure I understood how this and why and when to use it. Also checked furnace and filters and explained the difference in filters and why. He checked the outside dryer vent . Alex knows and explained to me in simple terms. He’s excellent in his job and customer service. He is a great asset to Climate Works. I will recommend Climate Works to everyone. Great staff Great service Dependable
Pamela Moretti
I have used Climate Works for year. They are allows thorough when they do the work. Great with explanations and walking you through how to make things easier for yourself. They have excellent customer service even going above and beyond to help.
Mike Chapman
Chris was very responsive to my questions that I had about the problem and was able to correct the issue very quickly and responded professionally to each of my queries
Jill Guindon
I would 100% recommend Climate Works! The installed a new propane furnace and air conditioning unit in our home this past week. Derek, Jaden and Matt were so knowledgeable, efficient, friendly and helpful! What a great company and what amazing employees!!! I highly recommend that you call them with all of your heating, air conditioning and plumbing needs!
Judy Utman
I was very impressed with Alex, the service technician who came to install an add on UV light to my furnace. He was personable, easy to talk to and he explained the various things I needed to know about this new unit, but also explained the proper maintenance of my furnace overall. He answered all my questions and explained things in an easy to understand manner. I would recommend him and the company highly.
Shawn Couturier
Great friendly service
Cliff Dunning
Very good experience with both the sales person and the install team. They were very efficient, personable and cleaned up well after the job. Thank you.
Stefanie Witt
We needed our well shocked and Climateworks did a great job. Came on time and got the work done. Very professional and good quality. Can recommend for any of your hvac and plumbing needs.
Stefanie Witt
Technician arrived on time and was very professional. Got the work done in a timely manner and everything works and looks perfect. Very happy with the service. Will have Climate Works for my duct cleaning in a couple of weeks and am looking forward to it. Will rate the duct cleaning then.
Laurie Mac
Alex was on time and very knowledgeable and friendly. I will use Climate Works again and recommend them.
Lubna
The 2 technicians were respectful and explained what they were going to do and what the impacts would be to us while this work was being done. Very much appreciated this transparency.
Robert Meester
We had Climate Works in to perform warranty work on our furnace and the experience was exceptional as always! Easy booking, good communication and our technician, Alex, arrived on time and was fantastic to have working on our furnace. He was professional and detailed and went out of his way to ensure our system and set-up was better than original install! Very happy and very impressed with the level of service. We deal with Climate works for all our AC and heating needs and this latest visit just re-enforced this decision.
Darryl Michael
Alex, the service technician, was excellent in terms of analyzing & addressing the issue. Work was done thoroughly and professionally. He went above & beyond in not only checking that the hot water problem was addressed but also provided guidance on managing humidity & the smart-device being used for monitoring.
Remy Bernard
Alex came and installed our gas fireplace. Professional, friendly, and taking extra time to make sure all was setup properly and functional. He even gave us some tips on maintenance and using our thermostat to gain efficiencies.
Sophia Raza
Paul was our wonderful technician! He was professional, kind and answered all of our questions. I highly recommend!
Nik T
Really great experience with the folks at climate works. They were on time, professional, efficient and Jesse was very polite! They cleaned all our ducts and dryer vent. Will definitely use them again and recommend them!
Graham Neathway
As the owner of a 7 year old Mitsubishi heat pump, I needed an organization for potential service calls. The original installation company had ceased business. My first approach was to contact a local Mitsubishi approved organization by phone and email. No Response. I then found Climate Works and Tim responded immediately. Service has been provided by both James and Alex who are both detailed technicians. The recent situation was serviced by Alex and during his investigation of the problem he found several problems from the initial installation that were not up to standard. Through diagnostics the problem was identified and fixed. I appreciate the attention to detail. problem.
Mary Donoghue
Humidfier Installation
Fatema Habib
Paul was great.
David Schwartz
Our indirect electric water tank on our combined hydronic heating and domestic water system started leaking on a Sunday evening, with water running over the basement floor. Avoiding an expensive emergency service call, Climate Work's tech Alex walked me through adjusting a complex series of shut-off valves over Facetime. Creative thinking and a practical solution to stem the leak until he could make a regular service call Monday afternoon. Alex worked non-stop from 1:00-6:00 p.m. on Monday to replace the tank and make a series of other repairs and adjustments, getting our domestic hot water and hydronic heating up and running. He was cheerful, helpful and industrious throughout this demanding urgent project.
Karen Garland
If you are reviewing Climate Works to see if it is a good company to contact about doing work in your home, look no further. From the moment I called to set the initial appointment to get a bid, to the last handshake before they drove away after the install, was the most honest, informative, trustworthy, professional, personable and hard-working company. There was no high pressure sales pitch, instead I was educated and shown options that fit my wants and needs. The technicians Derek, Jayden and Joey arrived right on time, like a small army of expert technicians, and removed the existing equipment, installed the new A/C and heat pump all within 3 1/2 hours. They laid down drop cloths everywhere they worked to protect my flooring and cleaned up and removed the old equipment. They weren't bothered when I asked questions or when I watched closely to see what they were doing next. I'm blown away by everyone and everything from this company. I wouldn't waste your time even looking anywhere else. These people are pros and worth every penny.
Ron Territo
The service techs at ClimateWorks have always been very helpful, professional, and thorough - both when installing my furnace, and later servicing it. I always feel confident when they leave, that the job was done right. The most recent visit, today, Alex gave me some helpful tips for maintaining my water heater and HRV, even though it really wasn't part of the furnace service. For any future service, or equipment, I would definitely choose Climate Work.
Kathleen McBurney
I’m a renter. I was very impressed with the efficiency and the professionalism displayed by Alex. Not only did he repair the issue that was submitted in the work order, he went above and beyond to fix other things that needed to be addressed. Because of his actions, I am confident I should not have any additional heating issues this winter.
Rosella Ingriselli
We moved into our house just over a year ago and used Climate Works for a furnace maintenance, and to fix our gas fireplace and humidifier. Tim was kind to accommodate a tight schedule and quick to return my phone calls. Every time we had Alex as our technician and have been extremely happy with his service. He's very professional, knowledgeable and takes the time to explain the issue(s). We will definitely ask for him next time.
Stephanie Moine
We received phenomenal service from Alex. Alex was professional and very thorough in executing his tasks. He was knowledgeable and proactive about not only identifying the source of the problem but taking all necessary steps to find parts we needed through the warranty (we did not even know we were still eligible for). We went above and beyond to explain everything and to get the parts we needed for our furnace, before the cold weather started. I will not hesitate in asking for this technician again, Alex is extremely proficient at his job!
Donna Kearns
Knowledgeable and professional contractors and technicians.
Robert Zacour
Excellent service on tankless water heater. Highly recommend this company’s
georgei griaznov
Alex from ClimateWorks came to troubleshoot and fix the heater at my rental house. Before even entering the house, he identified the probable issue (new siding blocking the outside exhaust). He then proceeded to redo the pipping and ensure my house was safe (from carbon monoxide) and toasty in about an hour and a half. Outstanding and professional service
Simon Geoffroy
From beginning to end they were great to deal with. The technician who came to do my maintenance was professional and took the time to show and explain the minor issues we had. I will call them again next year!
Ian B
Was a very good experience. Alex was professional and knowledgeable. He explained everything to me and showed me helpful maintenance tips. I will be using this service again and highly recommend it.
Carolyn and Jim Kipp
Excellent service from quote to installation near Perth. Marketing Rep Jeff thorough and professional which lead to installation in October 2021 Installation team Jamie & Derek also professional, worked well together in a timely manner and both were excellent communicators and had strong customer service skills. Highly recommend Climate Works
Marcela
Jesse was great! Took his time to explain the process, showed me before and after pictures was wonderful to deal with! Highly recommend!
cleo hesselink
Excellent company. Very professional. Thank you.
Sabrina Annett
Staff was friendly, careful to clean up any debris or mess. Sales staff knew their stuff, spent time explaining and reviewing product. After stall noticed one of the units on the wall wasn’t level. They offered to come and address it.
Stephanie H
Joey and Jaden just completed our AC install, and they were fantastic to deal with. Very respectful of our home and our time. I have two young kids that were very interested from start to finish, and they were patient and kind with them throughout.
Ben Wightman
I highly recommend Alex and his crew. He took the time to ask specific questions to ensure the gas line was installed correctly instead of choosing the simple way of doing things.
Christine Feldman
I gathered quotes from multiple local companies, and Climate Works provided the best price, in addition to higher quality products, our furnace and AC replacements. The techs were friendly, tidy, and answered all questions. I highly recommend Climate Works, and will use them again if ever needed.
Chantal Remo
We had a heat/cooling unit installed and the workers were so friendly and showed professionalism with their work. Would highly recommend this company if you are in need of any heating or cooling services!
Allison Smith
Excellent service. Alex takes the time to explain the problem and is quick and efficient.
Pbow
Alex arrived respectful of young children and a hot environment where our blower motor and AC was toast. He quickly diagnosed the problem and explained everything he needed to do. Impressive young man, great service.
R. C.
I had a good experience with booking the appointment, the techs arrived on time and were courteous. The reason for the low rating is: 1. The techs informed me that they had a new truck that they had not used before and told me it was under powered. This was evident when I held a sheet of paper up to vents and the suction wouldn't hold it in place during the process. 2. The techs do not cover vents with a magnetic cover like other companies. Due to this during the cleaning a lot of debris fell onto my bed. The tech cleaned it with their dirty shopvac. 3. The techs did not help each other carrying hoses from the basement as a result put marks on the stairway walls. 4. I asked the techs to have someone from the office follow up with me and no one did.
Terry Bishop
We had Alex install a new thermostat and repaired our ac he was very efficient and takes pride in his work making sure everything is done properly it was a pleasant experience
Colin Harris
Excellent repair experience from Alex, plus lots of tips to help avoid future issues. Thx Alex!
Christina
Alex was knowledgeable and very efficient at cleaning the multiple ductless AC heads in our home.
Erik Mills
We had our oil to propane retrofit done, including hot water tank. It was professionally installed in a timely manor. They explained the core functions to me as well as the maintenance. Jamie and Oli did an amazing job, would 100 %recommend to anyone!
Adrian Lippert
Okay seriously, ClimateWorks was recommended by the house’s previous owner and now we just use them for everything! Every step of the quote/scheduling/installation process was painless. Derek and Ollie were on time, busted their butt to get the job done, and left the basement cleaner than they found it. Also, the problem-solving skills on those guys was impressive. They rolled with the punches and got it all done.
Kathryn Coyle
Great service. Very prompt response. Our hot water heater was quickly fixed. Thanks!
WolfPackard
Good experience from start to finish! Initial internet inquiry answered the same day on a weekend by Dave - who set up our initial meeting later that week. Came and assessed the work, provided a quote within a couple of days. Derek and Jamie performed the work professionally, quietly and explained everything they did after the fact. Top notch customer service experience from start to finish.
Tarek Kassem
Our thermostat was having some issues and our air-conditioning needed service. i called and was able to get someone here same day. The technician, Derek, was amazingly knowledgeable, friendly and took care of all our needs and concerns. Very happy and will be calling and asking for Derek for any other servicing or maintenance i may need.
Dave Linseman
We called on Climate Works when we needed emergency assistance to repair an AC unit when it stopped working. Both Lyndsey and Joey were available, courteous, knowledgeable and got the job done. Lyndsey even worked into the evening darkness to ensure our tenants had essential cooling. Would highly recommend.
Dave Mulcair
Well done. Excellent work moving my AC unit to allow new balcony siding to fit. Cost of the visit higher than I expected by about $50; that's inflation for you. But excellent service; great work and advice.
Alex Grenier
Great service Technician was fantastic and punctual Highly recommend
George Laschewski
Excellent in all respects
D P
Alex Michon at Climate Works is the best tradesman I have come across in a long time. He is timely, professional, and efficient. If you have a problem, he takes the time to thoroughly diagnose and fix it. We will be hanging onto his business card like it’s a brick of gold. Highly recommend him and Climate Works. Big thanks for your work today!
Mark Little
Very pleasant, knowledgeable, professional service. On time, good quality work, great all round experience.
David Cosentino
Alex was awesome! Showed up right on time, was really efficient and really explained the issues that were causing problems with out AC. We had just moved into our new place in October and didn’t think anything of it to turn it on when the hot weather came and nothing; wouldn’t turn on at all! Well Alex came in and showed us different ways the system works, what could be wrong and then looked at the unit and oh boy was this thing filthy! (Previous tenants didn’t think cleaning the AC unit was a good idea I guess). Alex also thought a piece of the unit may have been faulty, but after a good cleaning everything was ok and good to go! We know exactly what to do to maintain our AC now and we’d probably still be melting in our house if it wasn’t for the quick work and Alex from Climate Works coming out so quickly! Would recommend 100/100 times, Great Job! David
Andrew Putnam
Highly recommend the climate works team. The team showed up on time, did a great job, answered all of our questions, and left the house very clean. Highly professional. Great job.
Jan-Eric Witt
Great service. They installed our pool heater fast and it works great.
John Nelson
We are so happy to have chosen this company! We have an old house in the Glebe, third floor is incredibly hot during the summer. Over the past couple of years we have had three different companies come give estimates to install a ductless system. The Climate Works sales rep, Jeff, was the first one who we felt was truly interested in working out a proposal that was fair to both parties. He was low-key, personable, clear communicator... once the deal was done his team, Jamie and Ollie, showed up on time and worked nonstop and without complaint on a challenging installation. They were a pleasure to have in the house. The system looks and works fantastic, the exterior lines fit in beautifully with the flow of the house. Would highly recommend this company without reservation.
Geneviève Labelle
They were absolutely great, and also very informative!
David Ryan
Very pleased with the short booking time. Also very happy to see the text messages letting us know technicians were enroute. Reasonable prices too.
M Carney
They always take care of our air conditioner and furnace. They always take such good care of us. I highly recommend them...they do really do care for their clients.
Hugh Bain
Climate Works provided excellent service both with the sales and air conditioner installation. I'm particularly impressed with the friendly and professional work of Derek and Jamie. A job well done.
Stacey Hamilton
Drew was very thorough, professional and personable. Very satisfied with work.
Julie Thompson
Amazing service from start to finish 🙂
Mike Trickey
On time, friendly and professional. We have an old house which added complications to the installation and they did an outstanding job of finding solutions. Highly recommended.
Robert Warner
my experience with Climate duct cleaning was the best service I have ever received for duct cleaning. First of all, the technician showed up on time that was agreed upon and was informative, courtesy, efficient. He came into the house took the care not to disturb anything and started in the basement with the main supply ducting connection, He came up stairs and started at the back of the house with the hot air supply registers with an air pressure gun hoses to clean the ducts. All supply ducts were cleaned, he proceed to clean the return air ducts. Once completed he asked if we would like a lemon sense in the duct work and he showed us the before and after pictures. I would highly recommend Climate Works to anyone that is looking for a company to do the duct cleaning.
Judi Wright
I had a blocked toilet. My service call was actioned quickly. Kent, the plumber, was very professional and courteous. I would not hesitate to recommend this company.
Curtis Butler
From our initial meeting with Jeff to the installation done by Derek and Jamie, everything was done in a professional manner that exceeded our expectations. Appreciated Jeff’s thorough, transparent and no pressure sales presentation. Was extremely knowledgeable in answering all of our questions. Upon arrival, Jamie and Derek were faced with a maze of issues to address but through their expertise turned the install into a smooth and efficient one! From their politeness and hard work ethic, to their cleanliness and detailed walk through after the install was done, these guys were top notch. Nice to see that in a time where customer service seems to have disappeared, there are still some companies out there who still believe it in. I have no issues HIGHLY recommending these guys to anyone. Looking forward to seeing them in the spring!
J Menzies
Excellent experience with gas fireplace maintenance. There is a reason this company has such a high rating. They are dependable, communicative, and the work is top notch!
Francis “Honest truth” Charron
Tankless hot water installation, great team of installers.
Jack Partington
Sales Manager Jeff provided thorough and complete information necessary to select Climate Works as the contractor for upgrading our home heating system. Technicians Jamie and Derek then replaced our furnace smoothly and efficiently, including re-routing of pipes and ducting. It was clear they knew their business, from laying down runners to cleaning up the workspace when finished. The moving out of the old unit and installation of the new one was performed safely with regard to walls, floors and household effects.They were cheerful and courteous throughout, always forthcoming with information when questioned. When finished, they briefed on the operation and then test ran the new furnace to their satisfaction, and mine. I am happy to recommend Climate Works.
Lori Moloughney
James installed a new gas line for our new gas stove. He was very professional and courteous. I would recommend him to our friends and family.
Jon Minogue
Very professional, prompt and pleasant. Even went so far as to shovel my walkway because I failed to keep up with the accumulated snow. Also, they found a way to fit in both my service and furnace replacement in the same day, which was super nice because in the service appointment they discovered that continuing to run my furnace would be against safety regulations (due to too much CO being emitted outside), which left me without heat until a replacement was installed. Couldn’t be happier with the company!
William Miller
Humidifier repair. They were on time, efficient and professional. So far so good.
Jen Partington
I did my research, shopped around, and ClimateWorks once again had the best value for what I was looking for (bought a furnace from them for another house 4yrs ago). Knowledgeable and friendly team. Clean, professional and efficient installation. Excellent customer experience; highly recommend.
Carolyn Newman
Alex went above and beyond restoring heat to my house immediately. I was relieved and appreciated excellent customer service and peace of mind.
Anne Stevenson
Clean and efficient service.
Ha Nguyen
Great service! Very friendly and professional. Thank you!
FCi Brady2
Fantastic Customer Service!
The UPS Store
Recently had some plumbing work done at my Commercial Address installing a tankless on demand ecco temp hot water system. Kent was very professional and efficient.
Beverley Park
From the first encounter with the sales rep, Jeff, to the installers, Jamie and Derrick, who just left with the furnace up and running and everything in the apartment in ship shape, it was an excellent experience. I received great professional service from these three individuals. They are competent and efficient. Jeff was more than patient in answering numerous questions and I believe I got a reasonable and honest quote for the service provided. The installers were amazing. This was NOT an easy installation - removing and installing in an overhead scrawl-pace in the ceiling with plumbing, wiring and a very small access hatch. All three are exceptionally nice people to work with. They will be back in the spring to install new air conditioning. I have total confidence in them.
Mikko G
Furnace no heat but no hurry appointment. Alex from Climate Works arrived on time. Quickly diagnosed the issue. Checked with supplier for parts. Kept me advised of the situation. Got the parts, installed them and checked to insure another no heat call wasn't going to occur quickly. Very professional, would recommend.
Don Stewart
Great service and follow up. I would definitely use them again!
Jack Daze
The technician came same day, after mycall
bryan robertson
I just had Climate Works in to service my furnace which had been acting up. The website was easy to use and the response was quick. My service technician was Joey and he was Clean, Friendly, Knowledgeable and not at all pushy. 10/10 will use again
allison malcolm
Thanks so much Climate Works! Guys showed up on time, super polite and respectful. Wore their masks ( and so did I) and maintained distance. Worked really hard, cleaned up and were on their way. Great job - I would highly recommend this company! All the best to you and yours in 2021 Climate Works!!
Mary Anne van Gaal
The entire team, from reception to sales to installation team are fantastic. Best service and communication I have ever received.
Jennifer Black
Excellent service, very nice technicians (who wore masks), and a very reasonable price.
Stephen Desabrais
Climate Works were amazing! It was -20 outside, furnace down and 6:00pm at night. We reached out and they sent Alex to our house within 1 hour. Excellent professional service, Alex got us up and running for the night and returned in the morning with a replacement part. Thank you!!
mark holmes
I want t give a shout out to technician Alex. Called the afterhours line last night after our boiler started leaking. Alex spent a couple of hours on the phone with me guiding me through a fix that would allow us to run the boiler during a cold night. He showed up today to do a permanent repair, explained everything he was finding, left to get required parts and completed repair in a timely way. Definitely recommend Climate Works and a 5 star review for Alex.
Gordon Kubanek
polite workmen, hard workers, did quality work
Bill K
Joey, was very professional and gave excellent explanations of what the problem was and how it was fixed. He was extremely thorough. I initially contacted Tim at the Climate Works office who was also very good. Overall response was perfect! Bill K
Adam S
Nothing but top quality service! Very professional and courteous technicians. I had a previous disaster with JD Swallow Heating. The climate works team came in and solved my problem. I will only use climate works moving forward.
Raymond Duquette
Alex did an excellent job. Very professional, punctual and friendly.
Clayton Foster
Great experience, the Technician was thorough and very personable. I would recommend this company.
Gower Made Bakery
New gas installation, service was excellent. Servicemen were professional, service was complete in a timely manner. I'd say another job well done! Thank you Jen
Yvon Sorel
Not quote up front, very expensive, still don’t know what he actually did, no work breakdown received
Denise Raymond
Very professional and answered all questions, got the job done properly and for covid sanitized his hands and wore his mask. Will be recalling this company back next year.
Lindsay Allen
Hi Scott Gas work has been completed. Nice young guys, neat workers and great customer service. Lindsay
Sandy (Brooke)
Pleasant technician who checked the furnace and informed me of his process and findings.
Clayton Powell
Our family only trusts the team at Climate Works to maintain our furnace, humidifier, and central AC systems. For five years from installation to maintenance the service has been 5 stars. You get what you pay for, period. Good luck finding better than this group.
Colin McCartney
Climate Works have been attentive to issues when highlighted. Their employees are always prompt and polite.
Nicolina T
Throughout the process I was dealt with in a polite and proficient manner. From scheduling the appointment, to the actual work at my home.
Luc Mougeot
Alex came by and quickly identified our problem and came back as soon as the parts were available. He is great technician, explained everything, left me with broken part which I like. He was very professional and covid friendly, wore his maks the whole time. Great job Alex, thank you!!!
Robert Champagne
(Translated by Google) Fast and efficient service (Original) Service rapide et efficace
Tony Prudhomme
Nick and Drew were great ambassadors of Climate Works. There were punctual, polite, professional and did all the work to my high level of satisfaction. I would highly recommend Climate Works to anyone who needs services that they offer.
Aaron
Very responsive, walked us through everything. Honest and attentive. Highly recommended.
Gordon de Savigny
After 27 years of owning our home in Dunrobin, we finally had to admit that the summers are getting hotter and opening the windows is no longer a reasonable solution for AC. A trusted friend and real estate agent Tara Scharf recommend we contact Climate Works. Best recommendation ever. After getting 2 other quotes from other suppliers Jeff from Climate Works gave us a thorough readable quote, his solution was in line with what we wanted and not what the others told us we had to do. On installation day the crew arrived on time and within 5 minutes we knew this was going to go very well. Joey, Jamie and the apprentice knew exactly how to install the system in the most efficient way. These guys were professional, competent and very hard working, after the job was completed everything was cleaned up a 100%. We installed in our ductless home a Mitsubishi mini split for heating and AC.
Jeff Thomas
Great crew that were very friendly and efficient
Vesna Knezevic
The technician was very thorough and provided great service.
Henry Homonick
ClimateWorks is in the process of replacing an old forced air electric furnace with an air-source heat pump. A little more complicated than an average residential project. Some problems but they are addressing each one, come as scheduled, and very professional.
Anne B
We had Climate Works to our home twice this week, on Monday our furnace maintenance was completed by Alex. He was professional, explained what he did and outlined the results. He answered my questions and was pleasant to deal with. He wore his mask, kept physical distance and payment was touch less. On Wednesday we had Steve and Nick clean our ducts and vents. They were great too. Our basement is not easy to work in but they didn't complain. They were careful with their big hose and the rest of their gear. They showed me before and after pics. They were polite, professional and COVID compliant. Climate Works installed our furnace in 2011 and they have maintained it every year since. This company has been great to deal with and this week's service calls were no exception. Thank you Alex, Steve and Nick! And thank you Tim for always accommodating our schedule and being so helpful over the years.
Dive Lab
Great customer experience, our technicians were very friendly and professional (Steve Hastie). I will Recommend Climate Works to anyone looking for this type of service. Thx!
Bill Mitchell
Long time client Great service and people
Paulina O'Connor
Very quick and efficient.
Ginette Pigeon
Very professional and efficient!
Scott van Gulik
They've been absolutely fantastic to work with from the start. It took a while for the installation to be scheduled, but that was all supply chain issues due to Covid 19. The technicians were great and more than willing to answer any questions I had. Kept the area clean and worked hard all day. Really professional install all the way!
Fitness fanatickfreeak
A big thank you to Steve and Simon for their professional and amazing customer service they provided to us in our home.The duck cleaning process was very effective and on time.Climate Works was the utmost cost effective company I had been quoted for the service, and I will deffinitely be calling them back for future services. Thanks guys!
John Coulter
Good work, nice and clean and very fast. Thanks guys. John
Khalid
I have been using climate works cooling and heating for 5 years now, and they have never let me down! Service and professionalism always a top priority Thank you Tim!
Manon Lacasse
James was very courteous and answered all my questions.
Richard Allan
Professional and friendly service. Clean vehicle and very knowledgeable staff. Well done.
Serendip
Nice and professional and quick. Very clean installation. We are happy with how the device looks and look forward to it, summer and winter (had an air heat-pump installed). Good contacts by email and phone too in the planning stage of the project. Saw them at a home reno show and am very glad we did.
Rob Safety
Steve was absolutely incredible very professional clean and respectful to our home! Would highly recommend Climate Works for your Heating, Cooling and HVAC needs
Nancy U
Very professional - a job well done!
Stacey Hamilton
James was prompt, very professional and fixed our problem in a timely manner. Would recommend!
Raquel Buelow
I can’t say enough about this team. From the estimating process to the job clean up these folks were professional and efficient. I am thoroughly impressed with the company, the team and the product.
Craig Lanoue
Great service fast friendly
Brian French
Very efficient and organized. Experienced and informed personnel did a Great Job cleaning our ductwork and left our place in tip-top shape. I strongly recommend their services.
Tati A.
1st review: Climate Works Heating, Cooling & Plumbing provided excellent services. The agent Alex came within the timeframe given to us and worked his magic. Alex was professional, friendly, knowledgeable and shared his knowledge by giving us tips on how to properly care for our systems. Alex inspected throughly our furnace and AC system and fixed everything that needed repair. We were more than happy with his service. We are sticking with them for any service from now on. I definitely recommend Climate Works Heating, Cooling & Plumbing to anyone in need of repair or maintenance. Try them, you will not be disappointed. 2nd review in the same week: The agent Steve came on time and introduced himself, a really nice guy. He went through the process of how the duct and vent cleaning were going to be done. Answered our questions and got to work. Steve was very friendly, professional and knowledgeable. Steve did an excellent job and showed us the before and after pictures. It is very impressive the work he did. Climate Works Heating, Cooling & Plumbing provides excellent service. We had 2 services by them in the same week and I can say we are more than happy to have found this company. They are now our go to for everything. Thanks Steve!
Tatts D
Climate Works Heating, Cooling & Plumbing provided excellent services. The agent Alex came within the timeframe given to us and worked his magic. Alex was professional, friendly, knowledgeable and shared his knowledge by giving us tips on how to properly care for our systems. Alex inspected throughly our furnace and AC system and fixed everything that needed repair. We were more than happy with his service. We are sticking with them for any service from now on. I definitely recommend Climate Works Heating, Cooling & Plumbing to anyone in need of repair or maintenance. Try them, you will not be disappointed.
Frank Ciccolini
Could not be happier with the service, quality of work, and the professionalism of the technicians that installed my new A/C unit. Jamie was a pleasure to deal with, explained everything in detail. Would definitely recommend ClimateWorks to all my friends and family. Thank you!
Greg Farrell
The technician arrived time right at the scheduled time and immediately assessed and corrected the issue. The technician James Armstrong was very professional and clearly explained the problem and resolution. Highly recommend their service.
Greer Knox
Last Friday, with outdoor temperatures in the mid to high thirties, our central air broke. We called our regular provider who would only give us an appointment over a week away. My husband has serious health problem so this was a worry. We called ClimateWorks and within an hour they had rearranged their work schedule and had a man here shortly thereafter. He was very professional and had the unit repaired in no time. I can't thank them enough! We had never been a customer and yet they went out of their way to help us. Wonderful service!
Complete Wellbeing
Nice people to have around. We had a 14 head system installed in our century home, work was on time, they were considerate of our needs as a clinic. Showed up when they said they would. Explained everything and took time to answer questions.
Art Horricks
Speedy and professional service, reasonable cost. What more could one ask for. I'll certainly call Climate Works when I need HVAC work in the future. Thank you Climate Works for a job well done!
Jean Cole
Alex came right on time and done a wonderful job . Very knowledgeable and pleasant . Fast efficient service these days is rare . Thank you so much