Heat Pump Installation, Repair & Service in Ottawa & Toronto
Climate Works specializes in keeping homes comfortable year-round with professional heat pump installation, fast repairs, and honest upgrade advice.
Our licensed technicians deliver reliable solutions built for Ottawa and Toronto weather — with energy-efficient equipment, upfront pricing, and 24/7 emergency support.
Specialists in Heat Pump Installation, Repair & Service
Climate Works specializes in modern heat pump solutions, from expert installations to fast, reliable repairs and preventative maintenance. Our certified team designs systems tailored to your home, helping you stay comfortable in every season while reducing energy use — with upfront pricing and 24/7 emergency support you can count on.
Climate Works Explains: Heat Pumps
A heat pump works by moving heat rather than creating it, which makes it far more energy-efficient than traditional heating systems. In winter, the outdoor unit extracts heat from the outside air — even in cold temperatures — and transfers it indoors to warm your home.
In summer, the process reverses: the heat pump removes warm air from inside and releases it outdoors, providing effective air conditioning. Because the same system handles both heating and cooling, heat pumps deliver year-round comfort with lower energy use, quieter operation, and fewer emissions than gas or electric heating alone.
Expert Heat Pump Services for Your Home
From installations to repairs and long-term care, we offer dependable heat pump solutions to keep your home warm and cool in the Winter and Summer.
Installation
Repairs
Replacements
Maintenance
Climate Works Guide to Heat Pumps: Benefits, Savings & Ontario Rebates
Heat pumps are one of the most efficient and versatile comfort systems available to Ontario homeowners, providing both heating and cooling from a single unit. Instead of creating heat like a furnace, they move heat from outdoors to indoors in winter and reverse the process in summer, delivering reliable comfort while using far less energy than traditional systems.
Key benefits of heat pumps in Ontario
• Year-round comfort – one system replaces both your air conditioner and much of your furnace use
• Exceptional efficiency – operates at 300–500% efficiency, using a fraction of the energy of electric or gas heating
• Lower operating costs – reduced energy consumption can mean smaller monthly utility bills
• Environmentally responsible – Ontario’s low-carbon electricity grid allows heat pumps to cut household emissions
• Quiet and consistent – provides steadier temperatures with fewer hot and cold swings
Learn more about the Ontario Rebate Program. The program helps eligible homeowners with median income or less who are currently heating their homes with oil make the transition to an eligible heat pump system.
Ideal for Homes with Existing Ductwork
If your home already has ductwork, a centralized heat pump is an excellent choice. These systems integrate seamlessly with your existing air distribution system, making them popular among homeowners in Ottawa. Instead of installing new ductwork, the heat pump uses your current setup to circulate warm or cool air throughout your home, ensuring comfort without major modifications. In many cases, homeowners opt to combine both ducted and ductless systems to address specific hot or cold spots or accommodate recent additions.
Key Benefits of Centralized Heat Pumps
Centralized heat pumps offer a range of advantages that make them a smart investment for year-round comfort. Their benefits include:
- Energy-Smart Operation: Instead of burning fuel like a gas furnace, these systems move existing heat, potentially reducing heating costs by up to 50% compared to electric resistance heating.
- All-Season Performance: One unit handles both heating in the winter and cooling in the summer, eliminating the need for separate systems.
- Custom Temperature Zones: Enjoy precise control over different areas of your home, so you can tailor the temperature in each room to your preference.
- Simple Two-Way Design: With fewer moving parts, the design is more reliable and easier to maintain, enhancing long-term efficiency and performance.
No Ductwork? No Problem
Incredibly quiet, sleek and energy-efficient, ductless split systems are the smart way to cool rooms without ductwork—even those without windows or exterior walls. Choose from single-zone HVAC system, single-zone heat pumps that cool and heat, and multi-zone heat pumps that individually cool and heat multiple rooms. All these ductless split models exceed federal energy-efficiency standards.
Local Expertise and Growing Popularity
How Ductless Heat Pumps Work and Their Benefits
Ductless heat pumps work by pairing a sleek outdoor unit with one or more compact indoor units that mount on walls or ceilings. These systems extract heat from the cold outdoor air and transfer it directly into your living spaces, even in extreme weather conditions. Not only do they efficiently heat your home in the winter, but they also reverse the process in the summer to provide cooling. Benefits include:
- Customized Comfort: Each indoor unit is individually controlled, allowing room-by-room temperature adjustments.
- Energy Efficiency: They move heat rather than generating it, saving up to 40% in energy costs compared to forced air systems.
- Quiet and Stylish: With minimal intrusion and a sleek design, they provide effective temperature control without the bulk of traditional ductwork.
Components and Easy Installation
The term “ductless” means there is no need for bulky ductwork. A typical system includes two main components:
- An indoor air handling unit (or indoor head) that can be mounted on any interior wall or even recessed into ceilings.
- A slim-line outdoor condenser unit that cycles refrigerant through small, unobtrusive lines running through a tiny 10cm opening.
Installation is straightforward—our technicians simply mount the indoor and outdoor components, connect the refrigerant lines, and complete a few electrical connections. This minimally invasive process avoids major construction, making it ideal even for rooms without exterior walls or windows.
Cost and Value Proposition
Ductless heat pumps represent a smart investment in year-round comfort. For a basic single-zone setup that heats and cools one area, the cost typically ranges between $2,000 to $6,000. For multi-zone systems covering different rooms, the price increases to about $6,000 to $10,000, which includes both equipment and professional installation.
Although the upfront cost may be higher than traditional systems, the long-term energy savings and enhanced efficiency make them a cost-effective solution. With high SEER ratings from 16.5 to 22.0, these systems exceed federal energy-efficiency standards, ensuring reliable performance and lower energy bills over time.
Climate Works 24/7 Heat Pump Emergency Services
Climate Works provides fast, dependable 24/7 emergency heat pump service across Ottawa and Toronto. When your heat or cooling stops working, you need more than a voicemail — you need a qualified technician who can diagnose the problem quickly and restore safe, reliable heating.
Our team responds day or night to handle breakdowns with fully equipped service vehicles and upfront pricing.
24/7 Emergency Heat Pump Service
Climate Works offers round-the-clock emergency furnace repair in Ottawa and Toronto. If your system fails during a cold snap or heat wave, we’ll dispatch a certified technician to restore service — day or night, weekend or holiday.
What exactly is a central heat pump?
Why did my heat pump stop working in extreme cold?
How fast can Climate Works respond to a heat pump emergency?
Heat Pump or Furnace: Choosing the Right System for Ontario Homes
Ontario homeowners can heat their homes with either a traditional gas furnace or a modern heat pump, and each option has clear advantages. Furnaces create heat by burning natural gas and are known for powerful, reliable performance in extreme cold. Heat pumps move heat instead of generating it, providing both heating in winter and cooling in summer from one system, with much higher energy efficiency.
Key Differences to Consider
Heat pumps can operate at 300–500% efficiency and reduce electricity use
Furnaces deliver strong heat output during the coldest Ontario temperatures
Heat pumps provide year-round heating and air conditioning in one unit
Gas furnaces usually cost less to install but have higher fuel expenses
Heat pumps may qualify for Ontario rebates and lower carbon emissions
The right choice depends on your home’s insulation, existing ductwork, and comfort goals. Many Ontario households benefit from a hybrid setup that combines a heat pump with a furnace for backup during extreme cold, offering the efficiency of electric heating with the reliability of gas when it’s needed most.
Stay up-to-date with our expert HVAC tips For Furnaces and Heat Pumps
Our expert tips help you maximize efficiency, reduce energy costs, and maintain a comfortable home year-round. Explore our articles for the best HVAC solutions and keep your systems running smoothly.

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Infinity® 98 Gas Furnace With Greenspeed® Intelligence
ENERGY STAR® certified. Our highest efficiency and most advanced furnace with up to 98.5% AFUE for premium energy savings with excellent humidity control and premium comfort